Customisable services aligned to your business needs
Our core products span the range of online monitoring: from concise daily reporting, to immediate alerts to detailed analysis around topics and campaigns. We deliver content in multiple formats including email, SMS and editable reports.
Our solutions are bespoke to each of our clients. Each client has differing monitoring requirements and our products are designed so that they can be adapted and tailored for the widest range of situations.
We have been providing daily monitoring services to FTSE100 companies for over ten years. Businesses rely on our analysis of online conversation to feed into corporate communications strategies, often complemented by alert services to keep abreast of any immediate threat to corporate reputation.
Social360 acts as a critical partner in times of crisis communications. Having provided monitoring and analysis during headline-making environmental, data breach and corporate crises, we are perfectly positioned to help clients keep on top of the increase in online activity a crisis brings.
Corporate resilience is an essential component in any business risk planning strategy. We work with some of the largest international business continuity service providers to offer an online monitoring service, detecting and highlighting corporate risk.
We have partnered with some of the world’s largest monitoring and business intelligence providers supplying online analysis and insight. Knowing the social landscape as well as we do puts us in the strongest position to provide data and intelligence that can inform not only communications teams, but wider internal stakeholders from cyber security, to due diligence and operations.