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Company

Reputation Intelligence – know what’s coming, before the headlines hit

Our Partnerships

Why is online monitoring critical to managing your reputation?

Corporate reputations can be made and broken online. Issues emerge and become quickly inflated on social media platforms. Influential individuals, activist groups, brand advocates, transient media platforms and discussion sites all have a bearing on reputational value.

The scale and complexity of these massive, ever-shifting, data sources make them hard to track and understand in a way which can be applied to business decision-makers and those managing corporate reputation.

About Social360

Social360 combines a clever and pioneering approach to data harvesting with innovative technology and human analysis to deliver accurate and intelligent insight.

We were founded in 2008 by senior communications specialists and since then have helped some of the world’s largest companies, government agencies and communications consultancies understand the online narrative shaping their reputation.

Continually enhanced by over 10 years’ analysis of reputation-specific datasets, including some of the largest crises since social media began, our approach has been used by companies such as BAE Systems, BP, Uber and eBay. Our intelligence has informed everything from government Gold Command Units in humanitarian crises, to leisure brands’ due diligence on influencers.

Our Solutions
Leadership icon

Leadership

Our senior leadership comprises expertise in the areas of technology, corporate communications and relationship management.
Ryszard Bublik
CEO and co-founder
Ryszard has more than twenty years communications advisory experience. He started his career in investment banking with Nomura before moving to the international PR consultancy Brunswick. Recognising the wealth of critical insight in online conversation, Ryszard was part of a team that founded Social360 in 2008 to provide flexible online monitoring solutions to some of the world’s biggest brands and PR agencies.
Rob Herridge
CTO and co-founder
Rob is the co-founder and Chief Technology Officer for Social360, responsible for the creation and constant development of the company’s unique, proprietary harvesting and information management systems. He is recognised as one of the leading technologists in large-scale systems for real-time search and the interpretation of unstructured data. Prior to Social360, Rob was lead developer at Moreover Inc.

Our Team

Social360’s team of analysts sit at the heart of the organisation – a team of talented and experienced communications professionals. Our analysts work closely with clients to ensure the insight they receive is always perfectly aligned to their corporate goals. They know the clients’ brief and parameters and actively track narrative over time, constantly tailoring and refining output.

  • 24/7 coverage and response
  • Multi language capabilities
  • Editorial oversight, finding content aligned with client briefs
  • Skilled in online research and analysis

Global Sevice

In addition to offices in the UK, US and Australasia, we have client service and editorial teams based across the globe supporting our clients’ needs.

Contact us
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Clients

We have experience monitoring and analysing online activity for some of the world’s biggest brands. We also work extensively with leading PR and corporate reputation consultancies.
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